Where are your Elementor form submissions stored?

This trips a lot of people up, so let’s clear up the confusion first: the Elementor form widget and the Elementor Template Library are two different things.

Pressing Ctrl/Cmd + Shift + L opens your saved templates - reusable page and block designs. That’s not where your form submissions go. Submissions are the actual entries people send you, and where they end up depends entirely on which version of Elementor you run and how it’s configured.

The default behaviour catches people out

With the free Elementor form widget, submissions are not saved to your database at all. The widget only emails them to whatever address you set in the form’s “Email” action. If that email goes to spam, the address has a typo, or the action gets deleted - the lead is simply gone. There’s no record to recover.

If you’ve ever wondered why you “lost” enquiries, this is almost always why.

Where submissions live, by setup

Elementor Pro - Submissions (the proper answer): Since Elementor Pro 3.2, there’s a built-in Submissions feature that saves every entry to your database. Find it under Elementor → Submissions in your WordPress admin. You can search, filter and export them to CSV. If you’re on Pro, switch this on and stop relying on email alone.

Free Elementor + a plugin: If you’re on the free version, add a plugin that captures submissions to the database - Form Vibes and Tablesome are both solid, free options. Once active, every submission is logged, searchable, and exportable to CSV/XLSX for your email platform.

Third-party integrations: If your form pushes to Mailchimp, a CRM, or a webhook, the data also lives in that destination - but treat that as a copy, not your system of record. Integrations fail quietly.

What we recommend

1. Always store submissions in the database, never email-only. Email is a notification, not storage.
2. Add a second destination (Mailchimp, CRM, or a Google Sheet via webhook) so a single failure never loses a lead.
3. Test the form after every site change - a theme or plugin update can silently break the email action.

If you’re not sure your forms are actually capturing leads - or you’ve inherited a site and can’t find the submissions anywhere - we can audit it and make sure nothing’s leaking.